Privacy Policy
arbolithent commitment to protecting your personal information and privacy rights
Introduction to Our Privacy Practices
arbolithent respects your privacy and is committed to protecting personal information collected through our website and consultation services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your personal data. We comply with Australian privacy legislation including the Privacy Act and Australian Privacy Principles.
By using the arbolithent website or engaging our consultation services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. We encourage you to read this policy carefully to understand our practices regarding your information and how we handle it.
Information We Collect
arbolithent collects various types of information to provide and improve our financial planning consultation services for Australian residents. We collect information you provide directly, information gathered automatically through website use, and information from third-party sources when applicable. The information we collect helps us deliver personalized consultations and improve service quality.
Information You Provide Directly
- • Contact information including name, email address, phone number, and mailing address when you schedule consultations.
- • Financial information and personal circumstances you share during consultation sessions to enable analytical reviews.
- • Communication preferences and feedback you provide about our services, website, or consultation experiences.
- • Account information if you create an online account to access consultation resources or schedule sessions.
- • Payment information when processing fees for consultation services, though payment processing occurs through secure third-party providers.
Information Collected Automatically
- • Device information including IP address, browser type, operating system, and device identifiers when you access our website.
- • Usage data such as pages visited, time spent on pages, links clicked, and navigation patterns through our site.
- • Cookies and similar technologies that enable website functionality and help us understand visitor behavior and preferences.
- • Referral information indicating which websites or sources directed you to the arbolithent website.
- • Location data derived from IP addresses to ensure content relevance for Australian residents and comply with jurisdictional requirements.
How We Use Your Information
arbolithent uses collected information for various purposes related to providing, maintaining, and improving our financial planning consultation services. Our use of your information supports service delivery, communication, analysis, and compliance with legal obligations. We process your information based on your consent, contractual necessity, legal requirements, and legitimate business interests.
- • Providing consultation services including scheduling sessions, conducting analytical reviews, and delivering personalized financial planning guidance.
- • Communicating with you about consultations, responding to inquiries, providing service updates, and sharing relevant information about our offerings.
- • Improving our website and services through analysis of usage patterns, visitor feedback, and service effectiveness evaluations.
- • Processing payments and maintaining financial records related to consultation service fees and transactions.
- • Complying with legal and regulatory obligations applicable to financial planning services in Australia.
- • Protecting against fraud, unauthorized access, and other security threats to maintain safe services for all clients.
- • Conducting research and analysis to develop new services, enhance existing offerings, and better understand client needs.
Our Commitment: arbolithent commits to using your personal information responsibly, transparently, and in accordance with Australian privacy laws. We collect only information necessary for service provision and maintain it securely. We do not sell personal information to third parties for their marketing purposes.
Sharing Your Information
arbolithent shares personal information only in specific circumstances necessary for service provision, legal compliance, or business operations. We do not sell personal information to third parties. When we share information, we require recipients to maintain appropriate security and use information only for specified purposes consistent with this Privacy Policy and applicable laws.
Service Providers and Partners
We engage third-party service providers to support our consultation services and website operations. These providers assist with functions such as payment processing, website hosting, data analysis, email delivery, and customer service. Service providers have access to personal information only as needed to perform their functions and must maintain confidentiality and security.
Legal Requirements and Protection
arbolithent may disclose personal information when required by law, legal process, or government request. We may also disclose information to protect our rights, property, or safety, or those of our clients, employees, or others. This includes sharing information to enforce our terms, prevent fraud, address security issues, or respond to emergencies.
Anonymous and Aggregated Data
We may share anonymous, aggregated, or de-identified information that cannot reasonably be used to identify you. Such information may be shared with partners, researchers, or the public to demonstrate service effectiveness, industry trends, or usage patterns. This information does not identify individual clients.
Your Privacy Rights
Australian privacy law grants you specific rights regarding your personal information. arbolithent respects these rights and provides mechanisms for you to exercise them. Rights include accessing your information, requesting corrections, limiting processing, and objecting to certain uses. You may exercise these rights by contacting us as specified in this policy.
- • Right to access your personal information and receive copies of data we hold about you.
- • Right to request correction of inaccurate or incomplete personal information in our records.
- • Right to request deletion of your personal information subject to legal retention requirements.
- • Right to receive your personal information in a structured, commonly used format for transfer to another service.
- • Right to object to processing of your personal information for particular purposes including direct marketing.
- • Right to request limitation of processing your personal information in certain circumstances.
To exercise any of these rights, contact arbolithent using the contact information provided in this policy. We will respond to your request within timeframes required by Australian privacy law. We may request verification of your identity before processing requests to protect your personal information.
Information Security Measures
arbolithent implements reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee absolute security. We regularly review and update security practices to maintain appropriate protection.
Technical Security Controls
- • Encryption of data during transmission using secure protocols to protect information traveling between your device and our systems.
- • Secure data storage with access controls and encryption for information at rest on our servers and systems.
- • Regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems.
- • Firewalls, intrusion detection, and monitoring systems to protect against unauthorized access attempts and security threats.
Organizational Security Practices
- • Access restrictions ensuring only authorized personnel with legitimate business needs can access personal information.
- • Employee training on privacy practices, security protocols, and proper handling of personal information.
- • Confidentiality agreements requiring all team members and service providers to maintain information security.
- • Incident response procedures to address security breaches promptly and notify affected individuals when required.
Information Retention Periods
arbolithent retains personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on information type, relationship nature, and legal requirements. When information is no longer needed, we securely delete or anonymize it.
- • Account information retained while your account remains active and for reasonable periods afterward for record-keeping.
- • Consultation records maintained according to professional standards and regulatory requirements for financial planning services.
- • Communication records retained for reasonable periods to address inquiries and maintain service quality.
- • Financial transaction records retained according to Australian taxation and business record requirements.
- • Marketing communication records retained until you opt out or for reasonable periods to honor preferences.
You may request deletion of your information subject to legal retention obligations and legitimate business needs.
International Data Transfers
arbolithent primarily stores and processes information within Australia. However, some service providers may process data in other countries. When we transfer information internationally, we ensure appropriate safeguards protect your information consistent with Australian privacy laws and this Privacy Policy. Transfers occur only to countries or providers meeting adequate protection standards.
- • Transfers to service providers occur only when necessary for service provision and subject to appropriate agreements.
- • We ensure international recipients maintain security and privacy protections comparable to Australian standards.
- • You consent to international transfers necessary for service provision when you engage arbolithent consultation services.
- • We remain responsible for personal information transferred to third parties under this Privacy Policy.
Cookies and Tracking Technologies
arbolithent uses cookies and similar technologies on our website to enhance functionality, understand visitor behavior, and improve user experience. Cookies are small text files stored on your device when you visit our website. For detailed information about our cookie practices, types of cookies used, and how to manage cookie preferences, please review our Cookie Policy.
Categories of Cookies
- • Essential cookies necessary for website functionality including navigation, secure areas, and form submissions.
- • Performance cookies collecting information about website usage to help us improve functionality and user experience.
- • Personalization cookies remembering your preferences and choices to provide customized experiences on return visits.
- • Functionality cookies enabling enhanced features and personalized elements based on your interactions and preferences.
You can control cookie preferences through browser settings, though blocking cookies may affect website functionality and user experience.
Privacy Policy Updates
arbolithent may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or operational needs. When we make material changes, we will notify you by updating the date at the top of this policy and, when appropriate, through additional communication such as email notifications or website notices.
- • Policy version date at the beginning indicates when the current version became effective.
- • Material changes will be communicated through prominent website notices or direct communication to registered users.
- • Continued use of services after policy updates constitutes acceptance of revised practices.
- • We encourage periodic review of this Privacy Policy to stay informed about how we protect your information.
If you disagree with policy changes, you may discontinue service use, though changes may apply to information already collected.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact arbolithent using the information below. We will respond to privacy inquiries and requests within reasonable timeframes and as required by Australian privacy law.
arbolithent
113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61 2 0063 0542
Email: content@arbolithent.sbs
This Privacy Policy was last updated on October 7, 2025.
This policy became effective on October 7, 2025.